Compliance Audits identify barriers to access and outline accessibility requirements based on best practices from internationally recognized accessibility standards including: Federal and Provincial Building Codes; The Canadian Standards Association Guidelines for Barrier-Free Design; and the Accessibility for Ontarians with Disabilities Act (AODA).
These barrier-free design audits specifically evaluate buildings and environments to determine whether they meet the needs of persons with disabilities and provide detailed reports with complete descriptions of every non-compliance, barrier, and inconvenience with an outline of adaptations, both required and suggested, as well as an analysis of accommodation impact on business. Audits can include an itemized outline of costs to implement identified items, third-party estimates and resources for the implementation of accessibility adaptations. Design-Build services also available.
Secret Shopper Audits focus on the human side of accessibility, the attitude and awareness of front-line staff to ensure they are providing adaptive, accessible, barrier-free services. Comprehensive audit report outlines areas of concern and recommends strategies and procedures for improvement.